Please read carefully before using this site. This site is owned and operated by Vélosophy Cycles AB and affiliates, including but not limited to your local dealer. By using this site, you signify your agreement to the Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use this site. We reserve the right, at Our discretion, to change, modify, add or remove portions of these terms at any time. Last update 11 November 2021.

Your privacy is important to us and we want you to know the type of information we gather and what we do with it.

Information we collect

There are two general types of information we collect from users: personal data (such as name and email address) and aggregated anonymised data (such as traffic pattern on this site).

Personal data

Any personal data is only collected when users provide information to us, for example when purchasing goods from the store and registering for the newsletter. When you register or request information on this site, you generally need to provide name, email address, postal address, phone number and credit card information (only when purchasing products from the store). When you consent to provide your personal data to us, that information is stored in Sweden.

Aggregated data

Anonymised aggregate information, such as which page users access, is collected through various methods. We automatically track certain information about your browser. This includes the URL you just came from, what browser you are using and your IP address assigned to your computer. When you request a page from this site our servers log your IP address. However, we do not link the IP address to anything personally identifiable. Although your session will be logged, you will remain anonymous. 

How we use the data

To allow us to satisfy our contractual obligations to you:

• To process orders and fulfill service requests
• To provide our products and services to you
• To deliver your purchase

When you have given your consent:

• To send you emails, newsletters or marketing communications

When we have a legitimate businesses interest and it may not be feasible to obtain your consent:

• To enforce our terms & conditions
• To customize content and advertising you see on our services and to recognize you as a previous visitor.

Who do we share you information with?

To fulfill our obligations to you we instruct other companies to perform services to you, such as processing payments or delivering your purchased goods. We protect your rights by limiting the amount of information shared only to what is needed to fulfill these purposes.

We do not sell your information to third party.